The day-to-day operations of our building feel more organized and easier to follow. Communication is clearer, service requests are tracked, and ownership always knows what is happening.
Complete property management,
built around NYC buildings.
Day-to-day management, maintenance, emergency response, compliance, vendor coordination, and financial reporting — coordinated under one boutique, founder-led team across Brooklyn, Manhattan, and Queens.
Choose the service area below, or request a proposal and we will walk through your building together.
Nine coordinated workstreams. One team.
Boutique service across every area of NYC building operations — choose where you need support, or engage on a full-service basis.
Full-Service Property Management
Day-to-day management end-to-end. Boards, residents, vendors, compliance, and finance under one founder-led team.
Condo & Co-op Management
Board prep, meeting coordination, shareholder and unit-owner communication, operational planning.
Multifamily Management
Tenant communication, rent coordination, lease and move-in/move-out, and clear monthly owner reporting.
Maintenance & Repair
General maintenance, repairs, lighting, plumbing, electrical, elevator coordination through licensed professionals.
Emergency Coordination
Responsive coordination for leaks, gas concerns, electrical hazards, heating, and access issues.
NYC Compliance Coordination
DOB, HPD, DSNY, Local Laws, FISP, benchmarking, energy audits, gas inspections, and deadline tracking.
Vendor & Contractor Coordination
Scheduling, on-site supervision, quality checks, accountability reporting, documentation.
Financial & Budget Coordination
Budget preparation assistance, monthly financial reporting, expense tracking, board/owner communication.
Building Operations
Building staff coordination, procedures, inspections, preventive maintenance scheduling, day-to-day operational rhythm.
Full-Service Property Management
The most comprehensive engagement we offer. Day-to-day oversight of your building — board and resident communication, vendor coordination, maintenance, emergency response, compliance, and financial coordination under one founder-led team.
Designed for owners and boards who want a single point of accountability and a transparent monthly rhythm.
- Day-to-day building management
- Board, owner & resident communication
- Vendor coordination and supervision
- Emergency response coordination
- Maintenance coordination
- Compliance coordination
- Budgeting assistance
- Financial coordination
- Service request coordination
- Move-in / move-out coordination
- Building staff coordination
- Insurance & document coordination
Condo & Co-op Management
Boutique support for boards running residential communities. Board prep, meeting coordination, shareholder and unit-owner communication, and operational planning — within your board's process, not over it.
Founder-led review of every proposal and report. Documentation kept consistent meeting after meeting.
- Board meeting preparation
- Meeting coordination & minutes support
- Shareholder / unit-owner communication
- Operational planning
- Long-term building coordination
- Board document coordination
- Condo & Co-op compliance support
- Annual budget input
Multifamily Management
Day-to-day management for multifamily owners and investors. Tenant communication, rent coordination, lease and move-in/move-out, maintenance, and clear monthly reporting back to ownership.
Practical operations — no scripted hold queues, no slow turnarounds, no surprises on the monthly statement.
- Tenant communication
- Rent coordination
- Lease coordination
- Move-in / move-out coordination
- Maintenance coordination
- Owner reporting
- Service request handling
- Vendor management
Maintenance & Repair Coordination
General building maintenance, repair coordination, and preventive planning. Lighting, plumbing, electrical, common areas, and elevator coordination through licensed professionals — tracked and documented.
Service requests acknowledged in a timely manner, routed to the right vendors, and followed through to resolution.
- General building maintenance
- Repair coordination
- Emergency repairs
- Common area maintenance
- Lighting & electrical coordination
- Plumbing coordination
- Elevator maintenance coordination
- Licensed handyman coordination
- Preventive maintenance planning
- Vendor scheduling & supervision
Emergency Services Coordination
Responsive coordination for time-sensitive building incidents. Vendor dispatch, on-site coordination, and owner / board updates — kept in the loop at every step, documented for after-incident review.
We do not promise SLA times. We coordinate the right professionals quickly and keep decision-makers informed.
- Active water leaks
- Flooding situations
- Gas-related concerns
- Electrical hazards
- Heating issues
- Elevator access issues
- Building safety concerns
- Urgent access / security problems
NYC Compliance Coordination
DOB, HPD, DSNY, and the Local Laws. We track filings, inspection cycles, violations, and recurring deadlines on a per-building calendar — and coordinate the right professionals when work is required.
Compliance language we use is intentionally specific: coordination, tracking, monitoring, deadline awareness. Not guaranteed outcomes — practical execution.
Cycle tracking and vendor coordination for facade inspections under Local Law 11 / FISP. We organize the filing calendar and coordinate the engineer of record.
Annual energy and water benchmarking coordination, including data collection support and submission coordination.
Cycle coordination for the LL87 energy audit and retro-commissioning requirements, including vendor selection.
Status review and coordination for lighting upgrade and sub-metering requirements under Local Law 88.
Planning-stage coordination for Local Law 97 carbon emission limits — deadline awareness and assessment workflow.
Cycle coordination for gas pipe inspection under Local Law 152. We track the four-year inspection cycle and coordinate licensed inspectors.
Department of Buildings filing coordination, violation follow-up, and permit-related vendor coordination.
HPD building registration coordination and violation follow-up across multifamily and mixed-use properties.
Coordination of DSNY sanitation and recycling requirements — schedules, containerization, and violation response.
Inspection cycle coordination for boilers and elevators, plus sprinkler and life-safety system coordination through licensed professionals.
Vendor & Contractor Coordination
Trusted vendors, scheduled clearly, supervised on-site, and documented post-work. We manage the contractor relationship so ownership and boards do not have to chase status.
Quality checks happen on site. Reports reflect what was actually done.
- Vendor selection & sourcing
- Contractor scheduling
- On-site supervision
- Quality checks & post-work review
- Vendor accountability reporting
- Documentation & invoicing
Financial & Budget Coordination
Budget preparation assistance, monthly financial reporting, expense tracking, and clear board / owner communication on specific line items. Practical financial coordination — not corporate accounting.
Reports are consistent month-to-month. Questions on individual line items are answered without delay.
- Annual budget preparation assistance
- Monthly financial reporting
- Expense tracking
- Board / owner financial communication
- Insurance coordination
- Reserve planning support
Building Operations
Day-to-day operational coordination — building staff, procedures, routine inspections, preventive maintenance scheduling — tracked across every property under management.
Operations are the quiet part of property management. The work that prevents tomorrow's emergency.
- Building staff coordination
- Operational planning
- Process documentation
- Routine inspections
- Preventive maintenance scheduling
- Building procedures & protocols
Client Recommendations
A placeholder gallery for future approved recommendations from boards, owners, residents, and property clients.
Our multifamily property has run more predictably since engaging Luxury Management. Tenant communication, maintenance coordination, and reporting feel more consistent.
When a building emergency required immediate coordination, the team responded thoughtfully and kept the board informed throughout. The incident was documented and reviewed afterward.
Vendor coordination feels more accountable. Bids, scheduling, access, and follow-up are handled with better structure, which helps reduce confusion for residents and owners.
Board communication has become much more structured. Meeting preparation, follow-up items, and vendor updates are handled in a way that helps the board make decisions faster.
Maintenance requests are acknowledged in a timely manner and routed to the appropriate vendors. Completed work is documented, and the team follows up so ownership is not chasing status updates.
Luxury Management helped us stay more organized around compliance deadlines and building requirements. The process feels less reactive and more structured.
The team understands the small operational details that keep a building running smoothly. From staff coordination to routine checks, the work feels practical and consistent.
Maintenance requests are acknowledged in a timely manner and routed to the appropriate vendors. Completed work is documented, and the team follows up so ownership is not chasing status updates.
Luxury Management helped us stay more organized around compliance deadlines and building requirements. The process feels less reactive and more structured.
The team understands the small operational details that keep a building running smoothly. From staff coordination to routine checks, the work feels practical and consistent.
Board communication has become much more structured. Meeting preparation, follow-up items, and vendor updates are handled in a way that helps the board make decisions faster.
Vendor coordination feels more accountable. Bids, scheduling, access, and follow-up are handled with better structure, which helps reduce confusion for residents and owners.
When a building emergency required immediate coordination, the team responded thoughtfully and kept the board informed throughout. The incident was documented and reviewed afterward.
Our multifamily property has run more predictably since engaging Luxury Management. Tenant communication, maintenance coordination, and reporting feel more consistent.
The day-to-day operations of our building feel more organized and easier to follow. Communication is clearer, service requests are tracked, and ownership always knows what is happening.
Tell us about your building —
we will take it from there.
Every proposal goes through founder-led review. Share a few details and a member of our team will follow up shortly. Boutique service across Brooklyn, Manhattan, and Queens.