Responsive Communication
Clear follow-up for boards, owners, residents, and vendors.
About Luxury Management
Founder-led property management
Founder-led property management
built around NYC buildings.
Luxury Management is a boutique full-service NYC property management company focused on responsive communication, hands-on operations, maintenance coordination, and transparent support for boards, owners, and residents.
Our Story
A modern management company with practical NYC building experience.
Luxury Management was founded in 2021 to bring a more personal, transparent, and responsive approach to property management in New York City. The company is built around real operational involvement — from daily communication and vendor coordination to maintenance planning, emergency response, and compliance coordination.
Rather than operating as a distant management office, Luxury Management works closely with boards, owners, residents, building staff, and trusted vendors to keep properties organized, responsive, and well cared for.
2021
Founded
25+
Years of hands-on NYC experience
3
Brooklyn · Manhattan · Queens
5
Condo · Co-op · Multifamily · Mixed-Use · Rental
Our Mission
To make property management more responsive, transparent, and accountable.
Our mission is to provide professional, transparent, and responsive property management with a focus on long-term relationships, quality service, and real involvement in the daily work of NYC buildings.
Hands-On Operations
Practical coordination of maintenance, service requests, walkthroughs, and building needs.
Transparent Management
Organized updates, reporting rhythms, and accountability across the management process.
Our Values
The principles behind every building we manage.
01
Local NYC Expertise
We understand the realities of managing buildings across Brooklyn, Manhattan, and Queens — from daily operations to agency requirements and vendor coordination.
Brooklyn
Manhattan
Queens
02
Client-Centered Service
Boards, owners, residents, and property clients need clear communication. We prioritize responsiveness, follow-through, and practical support.
03
Founder-Led Accountability
Luxury Management is built around direct involvement from leadership, so decisions stay close to the property and the people responsible for it.
04
Maintenance-First Thinking
Strong property management depends on organized maintenance, trusted vendors, and early attention to recurring building issues.
05
Integrity & Transparency
We believe property owners and boards deserve clear expectations, honest communication, and a management partner they can trust.
Founder-Led Management
Direct leadership. Practical operations. Clear communication.
Luxury Management is led by Elena Levin and Semyon Levin, combining administrative organization, client communication, resident coordination, and hands-on building operations experience.
Elena Levin
Two founders, one boutique team. Elena leads communication and administrative organization. Semyon leads operations and on-the-ground building work. Together they manage every property as if it were their own.
Semyon Levin
Founder-Led Management
Two founders. One boutique team.
Elena leads communication and administrative organization. Semyon leads operations and hands-on building work. Together they manage every property as if it were their own.
Elena Levin
Founder · Administrative Leadership & Client Communication
Elena leads the administrative and communication side of Luxury Management, helping coordinate owner and resident communication, service follow-up, documentation, and day-to-day management support. Her focus is on organization, responsiveness, and a client experience that feels clear and dependable.
Semyon Levin
Founder · Operations Lead
Semyon brings more than 25 years of hands-on NYC property management and building operations experience. His work focuses on maintenance coordination, vendor supervision, emergency response, building operations, and practical solutions for condo, Co-op, multifamily, mixed-use, and rental properties.
How We Work
A practical management rhythm for NYC buildings.
-
01
Initial Building Review
Documentation, property condition, existing vendors, service history, and communication needs.
-
02
Transition Planning
Organized onboarding for boards, owners, residents, vendors, and building staff.
-
03
Operations Setup
Service request coordination, vendor workflow, maintenance planning, and reporting rhythm.
-
04
Compliance & Maintenance Tracking
Coordination around DOB, HPD, DSNY, Local Laws, inspections, violations, and preventive planning.
-
05
Ongoing Communication
Regular updates, follow-up, and direct coordination with the people responsible for the building.
Who We Serve
Built for boards, owners, landlords, and NYC property clients.
01
Condo Boards
Pain
Board communication, vendor decisions, service requests, and reporting can become scattered.
Support
Luxury Management helps create a clearer operational rhythm for daily management, maintenance coordination, and board updates.
02
Co-op Boards
Pain
Shareholder communication, meeting prep, financial questions, and ongoing operational decisions need a steady hand.
Support
We support boards with meeting coordination, shareholder updates, and a consistent management rhythm.
03
Multifamily Owners
Pain
Tenant communication, lease coordination, rent rhythm, and maintenance can pull owners away from strategic decisions.
Support
We handle tenant communication, lease and move-in/move-out coordination, and clear monthly owner reporting.
04
Mixed-Use Building Owners
Pain
Commercial and residential tenants have different needs, schedules, and compliance touchpoints.
Support
We coordinate both sides under one management cadence — vendor scheduling, building operations, and compliance tracking.
05
Landlords
Pain
Tenant requests, repairs, and compliance deadlines compete with the actual business of holding the asset.
Support
We act as the operational layer — handling residents, vendors, and agency coordination so ownership decisions stay focused.
06
NYC Property Investors
Pain
Out-of-state or multi-property investors need on-the-ground management they can actually reach.
Support
Founder-led communication means there is always a real person responsible for the property, not a routing queue.
Service Areas
Boutique management across Brooklyn, Manhattan, and Queens.
We operate as a Brooklyn-first, founder-led boutique — close enough to the buildings we manage to be genuinely hands-on, and experienced enough across the boroughs to navigate the operational and compliance realities of each.
Brooklyn neighborhoods
Brighton Beach
Sheepshead Bay
Bensonhurst
Midwood
Gravesend
Marine Park
Manhattan Beach
Founder · Luxury Management
A note from our founder
A personal message from Luxury Management.
“ At Luxury Management, we believe property management should be personal, responsive, and built on trust. Our goal is not simply to manage buildings, but to help owners and residents feel confident that their property is being cared for properly every day.
Elena Levin
Founder, Luxury Management
Talk to the founders
Tell us about your building —
Tell us about your building —
we will take it from there.
Share a few details about your property and our team will follow up to discuss the right management approach. Boutique service across Brooklyn, Manhattan, and Queens.